Lavecchia Bilance srl N° REA 550711 P.IVA 07351630723 c
Via dell’ Industria, 35 – 76121 Barletta (BT) | PHONE. (+39) 0883536146 (+39) 0883334465 – Fax (+39) 0883332579; email: info@lavecchiabilance.it
ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
1.1 The contract stipulated between Lavecchia Bilance srl and the Customer must be considered concluded with the acceptance of the order by Lavecchia Bilance srl By placing an order online, by telephone or by Fax or E-mail, the Customer declares to have read and accept in full the general conditions of sale and payment transcribed below.
1.2 The Customer must provide to print or save an electronic copy and in any case keep these general conditions of sale.
PURCHASE METHOD
2.1 The Customer can purchase the products sold in the electronic catalog on the website http://www.lavecchiabilance.it/, as described in the related technical information sheets or in communications via email. All information to help the purchase (Glossary, Blog, etc. …) are to be considered as simple general information material, not referable to the real characteristics of a single product.
2.2 The receipt of the order is confirmed by Lavecchia Bilance srl by e-mail sent to the e-mail address communicated by the Customer. This confirmation message will include the order or reference number, order date, billing data and recipient of the goods, details and prices including VAT of the goods ordered, transport service and additional services, payment methods, data Lavecchia Bilance srl, notes and warnings to the customer.
2.3 Once the order has been received by the Customer, Lavecchia Bilance srl staff will check the payment, availability of the material, processing and acceptance of the same.
2.4 Any notice of non-acceptance of the order due to unavailability of the product and / or longer delivery times than those indicated in the product sheet, will be promptly communicated to the customer, by telephone or by e-mail. In such cases, the Customer may change the product, wait for availability in the new times communicated or cancel the order requesting a refund for the sum already paid.
2.5 It is excluded any right of the Customer to compensation for damages, as well as any contractual or extra-contractual responsibility for direct or indirect damages to persons and / or things, caused by the non-acceptance, even partial, of an order.
2.6 Cancellations or changes to the order already submitted can be made by the customer within 12 hours from the execution of the same and must be sent in writing to Lavecchia Bilance srl by email. After this deadline (12 hours) cancellations or modifications can not be guaranteed and will eventually be authorized by Lavecchia Bilance srl on the basis of the progress of order processing.
2.7 The images accompanying the technical data sheet of a product may not be fully representative of its characteristics.
DELIVERY TIMES
3.1 Lavecchia Bilance srl undertakes to make the delivery as soon as possible.
3.2 The average times for the production and delivery of the product must not be considered by the Customer binding towards the conclusion of the contract stipulated with Lavecchia Bilance srl
3.3 Any advances or delays in delivery times indicated or provided by e-mail or telephone not identifiable at the time of order, but only during the preparation or production of the same, will be communicated promptly as soon as the same Lavecchia Bilance srl will be aware. In any case, they can not be considered by the customer for claims for damages or compensation as well as any contractual or extra-contractual liability for direct or indirect damage to persons and / or property.
SHIPPING AND DELIVERY
4.1 Purchases made on http://www.lavecchiabilance.it/ are delivered via national express couriers to the delivery address indicated at the time of ordering. During the order process, it is possible to indicate a contact person and a place of delivery different from the data provided for the order and invoice header.
4.2 For each order placed, Lavecchia Bilance srl issues a suitable document to accompany the material shipped (Accompaniment Invoice or Transport Document). For the issuance of these documents, the information provided by the Customer at the time of the order shall prevail. After the invoice has been issued, it will not be possible to make changes to it.
4.3 Shipping costs are calculated based on the volume of the goods and the place of destination.
4.4 The Customer can communicate any detail he deems necessary for the courier to reach the place of delivery, reporting it in the order notes or by sending an e-mail to info@lavecchiabilance.it before shipping the goods.
4.5 Lavecchia Bilance srl informs the customer by e-mail of the imminent shipment.
4.6 Standard delivery is carried out on the street level.
4.7 Deliveries to disadvantaged areas such as smaller islands, difficult to reach mountain areas, pedestrian areas and / or limited access to normal means of goods transport and for which the customer has not previously informed Lavecchia Bilance srl may be subject to a surcharge it will be communicated to the customer by e-mail as soon as possible and in any case before the shipment of the goods.
4.8 The national and international couriers make deliveries from Monday to Friday, in normal working hours regulated and indicated by them and can not be syndicated by Lavecchia Bilance srl 4.9 No responsibility can be attributed to Lavecchia Bilance srl due to delivery delays attributable to the appointed transporter.
4.10 In case of tampering and / or packaging breakage, the customer must accept the goods with “CONTROL RESERVE”, describing personally and in detail the damage on all copies of the courier’s delivery notes. Example: “Goods control reserve for damaged packaging”. In case of obvious damage to the products, the customer can directly refuse delivery, describing personally on all copies of the courier delivery receipt the reason for the non-collection. Example: “Do not collect the goods for obvious damage to packaging and internal products”.
4.11 At the time of delivery, the courier is required to wait only for the customer to verify the integrity of the packaging. The opening of the packaging and the checking of the integrity of the products contained in them must be made later by the customer. The original packaging and any accessories must in any case be maintained for the duration of the product warranty, so that they can be reused in the case of returns, defects or other.
4.12 Once the damage caused by transport has been ascertained, the customer must inform Lavecchia Bilance srl within 3 (three) days of receipt of the goods by e-mail, complete with photographic documentation of the packaging and damaged goods.
4.13 The Customer who, for any reason whatsoever, has not followed the aforementioned indications of this contract can not subsequently claim Lavecchia Bilance srl any shortages or damages caused by the carrier.
TERMS OF PAYMENT
5.1Payment methods: bank transfer, paypal (remember that with payapal you can pay even if you do not have a paypal account with any Visa Mastercard Postepay card or other prepaid paypal.
GUARANTEE, RETURNS AND REPLACEMENT OF PRODUCTS
6.1 All products are guaranteed for the period indicated in our estimates and / or order confirmations (2 years or 3 years) starting from the date of our invoicing. Every return must be previously authorized by Lavecchia Bilance srl. Otherwise it will be rejected. The shipping costs for returns are charged to the customer. The guarantee excludes any compensation for damages. Lavecchia Bilance srl has the right to decide whether to proceed with the repair or replacement of a product. However, the warranty does not cover and excludes consumables such as: power supplies, batteries, keyboards, plates, wheels, printheads, rolls, load cells that are not affected by impacts or overloads.
7) PRIVACY
go to: Privacy Policy.
UPDATES
8.1 In order to provide an up-to-date service Lavecchia Bilance srl reserves the right to modify technical data, texts, drawings, descriptions, graphics, photographs, variants and colors, items availability, delivery times at any time and without prior notice. general conditions of sale and any other part contained in the site http://www.lavecchiabilance.it/ and in all other partner sites.
JURISDICTION
For any controversy and dispute, however dependent on this contract, the Court of Trani is exclusively competent.